PRIVACY POLICY

1. Introduction

RADtech’s Privacy Notice explains how we collect and use your personal information. We take the protection of your privacy seriously and only use your information for the purposes for which it was collected. Carefully read this Statement to understand how your data will be handled.

This Statement outlines how RADtech will use and disclose your personal information, including data provided by third parties or yourself. By submitting your personal information, you agree that it will be handled in accordance with this Statement and South African legislation.

2. Who We Are

RADtech has assisted organizations in transforming how they use technology by offering solutions that focus on data security and supporting digital transformation, all while making a positive environmental impact. With a team of technology-driven individuals, we understand our client’s objectives and implement solutions to meet them. Our goal is to protect our clients’ intellectual property and personal information throughout the asset lifecycle while ensuring regulatory compliance.

For more details about our Services and Solutions, please visit our Solutions Offering page.

3. Definition of Personal Information

The concept of personal information is defined under the Protection of Personal Information Act, 4 of 2013 (POPIA). This act refers to information that identifies an individual, including their personal, legal, and natural identity. 

4. Amendments to the RADtech Privacy Statement

We may amend this statement for various reasons, including new systems, changes in facilities, or shifts in legislation that impact POPIA. Any changes will be reflected on our website and become part of your agreement with RADtech. We encourage you to check the website regularly for updates.

5. Collection of Personal Information

We collect information when you subscribe to our newsletter, make purchases, or contact us. This data helps us provide you with services and improve our offerings. Examples of personal information we collect include your name, address, email, phone number, job title, transaction details, and correspondence records.

We may also receive information from third parties, such as other parties legally permitted to share your information, or from publicly available sources.

6. Cookies Policy

Cookies are small files that browsers store on your device. These help us improve your user experience and remember your preferences. Third-party suppliers may also set cookies when viewing embedded content like YouTube videos.

You can block or delete cookies by adjusting your browser settings. For further information, visit All About Cookies.

7. How We Use Your Information

We use your information to enhance marketing campaigns, improve website performance, speed up future activities, conduct research, and suggest relevant products. This data helps us provide personalized experiences and meet legal requirements.

8. Disclosure of Personal Information

We may share your personal information with business partners to enhance the products and services we offer. We may also share data with third parties when legally required or to safeguard our rights.

9. Personal Information Security

We are committed to securing your personal information and regularly review our security measures. Although no transmission method is 100% secure, we take steps to protect your data.

10. Access to Your Personal Information

You have the right to request a copy of the information we hold about you. Please contact us through the details on our website to make an access request, which may be subject to a legal fee.

11. Correction of Your Personal Information

If your personal information is incorrect or outdated, you can request updates. We’ll take reasonable steps to verify your identity before making any changes.

12. Retention of Personal Data

We will keep your personal information in compliance with POPIA and other applicable laws.

13. Right to Object

Under section 18 of POPIA, you have the right to object to how your personal information is processed.

14. The Right to Lodge a Complaint

You can lodge a complaint with the Information Regulator of South Africa if you feel your rights under POPIA are violated. Contact details POPIAComplaints@inforegulator.org.za.

15. How to Contact Us

For more information or if you have any questions about our privacy practices, please contact us using the details provided on our website